Privacy Policy

Last Updated: October 2026

Welcome to Sculpted Tales. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, enquire about our artwork, place an order, or request a customized painting or sculpture.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you interact with Sculpted Tales, we may collect information such as:

Your name
Email address
Phone or WhatsApp number
Delivery address
Billing and order details
Information about your preferred artwork or customized order
Details you provide through our contact or enquiry forms
Reference images or photographs that you voluntarily provide for customized artwork
Any other information you choose to share with us for the purpose of fulfilling your enquiry or order

When you make a payment through our website, payment-related information may be processed by the relevant payment service provider. We do not intend to store your complete payment card or banking credentials on our website.

2. How We Use Your Information

We may use the information you provide to:

Respond to your enquiries and messages
Discuss and create customized paintings or sculptures
Process and fulfil orders
Arrange delivery or shipping
Communicate with you regarding your order
Provide information about our artwork and services
Improve our website and customer experience
Maintain records of orders and enquiries
Comply with applicable legal and regulatory requirements

We will use your information only for legitimate business purposes connected with Sculpted Tales and your interaction with us.

3. Customized Artwork

If you request a customized painting or sculpture, you may choose to provide information such as preferred colours, size, theme, design ideas, room photographs, or reference images.

You are responsible for ensuring that you have the right to share any images or reference material you provide to us.

We will use such information only as reasonably necessary to understand and fulfil your customized artwork request, unless you give us permission to use it for another purpose.

4. WhatsApp and Other Communication

Customers may contact Sculpted Tales through WhatsApp, email, or other communication methods provided on the website.

Information shared through these services may also be subject to the privacy policies and terms of the respective service providers.

5. Payments

If online payment facilities are available on our website, payments may be processed through third-party payment providers.

We do not intentionally collect or store complete credit/debit card numbers, banking passwords, PINs, or other sensitive payment credentials on our website.

Please refer to the privacy policy of the payment provider used for your transaction for information about how payment information is handled.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to provide essential website functions, remember preferences, improve website performance, and understand how visitors use the website.

Some cookies or technologies may be provided by third-party services used by our website.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect some website features.

7. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, such as:

Payment service providers
Delivery and shipping providers
Website or hosting service providers
Website analytics or technical service providers
Government authorities or legal bodies when required by applicable law

We only intend to share information that is reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable measures to protect the personal information provided to us against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.

When information is no longer required, we may delete or securely dispose of it where reasonably practicable.

10. Your Choices and Rights

Depending on applicable law, you may have the right to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Ask questions about how your information is being used

To make a privacy-related request, please contact us using the contact information provided below.

11. Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for the purpose of selling artwork or providing customized services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites and services, including social media, payment providers, messaging services, or other platforms.

Sculpted Tales is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements, or business practices.

Any updated version will be posted on this page with the revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact:

Sculpted Tales

North Delhi, Delhi, India

Email: naisha02962@gmail.com

You may also contact us through the contact options provided on our website.

By using the Sculpted Tales website, submitting an enquiry, or placing an order, you acknowledge that you have read and understood this Privacy Policy.